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PRIVACY POLICY

1. GENERAL

a. Introduction
This Privacy Policy governs the use of the mobile application "3PL Carrier" (referred to as "App/3PL Carrier") operated by 3PL Management India Pvt. Ltd. ("We/Our/Us"). We are committed to protecting your privacy and ensuring compliance with relevant data protection laws, including the IT Act, 2000.

b. Consent
By downloading, accessing, or using the App, you signify that you have read and consent to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using the App.

c. Changes to Policy
We may update this policy at any time without notice. It's essential to periodically review this policy for changes. The "Last Updated" date is provided at the beginning of this policy.

d. Compliance
All partner firms and third parties with access to personal information are expected to adhere to this policy.

2. HOW WE COLLECT INFORMATION

a. Directly Through the App
We collect information directly through the App based on your interactions with it.

b. Through Business Interaction
We may collect information through business interactions with you or your employees.

c. From Other Sources
Information may be obtained from public databases, joint marketing partners, social media platforms, and third parties. This includes:

  1. Updated delivery and address information from our carriers or other third parties.
  2. Information about interactions with products and services from our subsidiaries.

3. INFORMATION WE COLLECT

To provide better services, we collect the following information when you use or sign up on our App:

Automatically collected data includes device type, IP address, unique user ID, access times, device type, and language. We also gather information about your usage of the App, including purchase or content use history.

e. Usage Information
The information about your usage of the App, including crash logs and usage statistics.

f. Location Data
Information about the location of your device, including geolocation information.

g. Cookies
We use "Cookies" for various purposes, such as improving the App and your user experience.

h. Data Retention
We retain your information as long as necessary to provide goods and services and as mandated by applicable laws.

4. HOW WE USE INFORMATION

a. Primary Purposes
We primarily use collected information to provide, maintain, protect, and improve our services.

b. Specific Uses
We use this information to:

  1. Improve our services and operations.
  2. Enhance your experience with our App, products, and services.
  3. Personalize products and services, make recommendations.
  4. Process, manage, complete, and account for transactions.
  5. Provide customer support and respond to inquiries.
  6. Send you related information and updates.
  7. Communicate promotions, events, and news.
  8. Process personal information as required by law for verification, detection, investigation, and protection.

5. DATA TRANSFER

a. Importance of User Data
User data is crucial to our business.

b. Data Sharing
We share data with consent, affiliates, subsidiaries, and vendors to perform specific functions on our behalf, subject to data protection laws.

c. Data Security
Your information is stored securely, and access is limited to those with a legitimate business need.

d. Data Storage Period
Information collected is stored for the duration required for the transaction and as mandated by applicable laws.

7. LINKS TO THIRD-PARTY SITES/APPS

Our App may contain links to third-party Apps/Websites, each with its own privacy policies. We are not responsible for these policies and encourage you to review them.

8. SHARING OF PERSONAL INFORMATION

We do not share your personal data with third parties without your prior consent, except in specific circumstances outlined in this policy.

9. CHILDREN

The App is intended for users of a certain age, typically 18 or the legal age of majority.

10. DATA SECURITY

We have implemented technical measures to protect customer data. It is your responsibility to safeguard your user names and passwords.

11. CHANGES TO THIS POLICY

We may change this policy over time, and your continued use of our services implies acceptance of revised policies.

12. CONTACT FOR CONCERNS

If you have privacy concerns or grievances, please contact us, and we will attempt to resolve the issue.